Communication Skills Training
Effective communication is at the heart of successful workplace interactions. Whether you're engaging with colleagues, clients, or stakeholders, strong communication skills help you express ideas clearly, build rapport, and resolve conflicts effectively.
This online communication course provides practical training on verbal and non-verbal communication, active listening, assertiveness, and cultural awareness, equipping employees with essential communication techniques to navigate professional settings with confidence.
£19.80
20
MINUTES
20
QUESTIONS
Unlimited
ATTEMPTS
Instant Digital
CERTIFICATION
What You'll Learn From This Course
Understand the fundamentals of effective communication.
Learn the importance of active listening in workplace interactions.
Recognise verbal and non-verbal communication cues.
Identify potential challenges when communicating across cultures.
Develop stronger interpersonal skills to improve collaboration.
Clear and professional communication is essential for collaborating with colleagues, engaging with customers, and leading successful teams. This communication skills course provides practical strategies to help employees communicate effectively, avoid misunderstandings, and strengthen workplace relationships.
Designed to be engaging and applicable to real-world scenarios, this course ensures that learners gain valuable skills that can be used in both personal and professional settings. Whether you're delivering presentations, handling difficult conversations, or managing a team, these skills will help you communicate with confidence and clarity.
Upon successful completion, learners will receive an instant digital certificate, demonstrating their commitment to effective workplace communication.Poor communication in the workplace can lead to misunderstandings, decreased productivity, and workplace conflict. Employees who lack strong communication skills may struggle to express ideas, collaborate effectively, or manage customer interactions professionally.
All employees looking to enhance their professional communication skills.
Managers and team leaders aiming to improve workplace collaboration.
Customer service and sales professionals who interact with clients regularly.
HR professionals responsible for employee relations and training.
Section 1: Communication Fundamentals
Strong communication is a key component of workplace success. This section introduces the core principles of communication, including clarity, tone, and active listening. It highlights why effective communication is crucial for teamwork, productivity, and building professional relationships.
Section 2: Different Types of Communication
Communication isn’t just about words—it also includes body language, facial expressions, and tone of voice. This section explores verbal and non-verbal communication, explaining how each impacts perception, engagement, and understanding in workplace settings.
Section 3: Effective Forms of Communication
Mastering communication goes beyond just talking—it involves empathy, rapport-building, and adaptability. This section provides practical techniques to enhance workplace interactions, including assertive communication, conflict resolution, and cultural awareness.
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What's Covered in This Training Course
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Engaging Learning
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Extensive Coverage
Access a wide range of courses covering essential topics for businesses in construction, healthcare, manufacturing and more.
Certification
Earn recognised certifications upon successful completion of our courses, showcasing your commitment to compliance and safety standards.
Expert Guidance
Benefit from our up-to-date, expert written courses and dedicated account managers who support your journey every step of the way.