Duty of Care
Every care professional has a duty of care to ensure the safety, dignity, and well-being of the individuals they support. This means acting in their best interests, identifying and reducing risks, and responding appropriately to concerns or complaints.
This duty of care training equips learners with the knowledge and skills needed to fulfil their responsibilities, promote independence, and handle concerns or conflicts effectively. By following legal and ethical guidelines, care workers can provide high-quality, person-centred support while ensuring compliance with professional standards.
£19.80
20
MINUTES
20
QUESTIONS
Unlimited
ATTEMPTS
Instant Digital
CERTIFICATION
What You'll Learn From This Course
Understand what duty of care means and its importance in care settings.
Recognise potential risks to an individual’s well-being and conduct risk assessments.
Learn how to support individuals’ independence while maintaining safety.
Be able to handle and report concerns or complaints appropriately.
Gain skills to resolve conflicts in care environments professionally.
The duty of care certificate ensures care professionals understand their responsibilities and follow best practices to keep individuals safe. This training provides a clear, structured approach to recognising risks, addressing concerns, and handling sensitive situations with confidence and professionalism.
By completing this course, learners will gain the skills necessary to promote well-being, independence, and high standards of care. Upon successful completion, learners will receive an instant digital certificate, demonstrating their knowledge of Care Certificate Standard 3: Duty of Care.Failing to uphold duty of care responsibilities can result in harm, complaints, legal action, or loss of trust. By completing duty of care training, care professionals can provide a safe and supportive environment for individuals in their care, recognise and report potential risks before they escalate, ensure legal and ethical compliance within their role, and resolve conflicts and respond to concerns effectively.
Care workers and support staff in health and social care settings.
Nurses, carers, and domiciliary care workers.
Social care professionals responsible for individuals’ well-being.
Anyone working towards the full Care Certificate.
Section 1: Well-being of Others
Duty of care is central to ensuring individuals receive safe and effective support. This section explores what duty of care means, the responsibilities of care professionals, and the importance of risk assessments in protecting individuals.
Section 2: Supporting Independence
Encouraging independence and personal choice is key to providing person-centred care. This section looks at how to balance duty of care with respecting an individual’s rights and decisions, ensuring their autonomy is supported while minimising risk.
Section 3: Dealing with Issues and Complaints
Complaints and concerns should be addressed promptly and professionally. This section covers how to recognise issues, report them following organisational procedures, and ensure concerns are handled effectively to maintain trust and safety.
Section 4: Managing Conflict and Resolutions
Conflicts can arise in care settings, whether between staff, individuals receiving care, or their families. This section provides practical strategies for handling disputes, de-escalating tense situations, and ensuring positive outcomes for all involved.
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What's Covered in This Training Course
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