Handling Information (Care)
Confidentiality is a fundamental principle in health and social care, ensuring that individuals’ personal information is handled securely and ethically. Care Certificate Handling Information (Standard 14) focuses on the legal and professional responsibilities of handling personal and sensitive data in care settings.
This course provides essential training on confidentiality laws, data protection regulations, and best practices for securely storing and sharing information. By understanding how to handle information correctly, care professionals can ensure compliance with Care Certificate Standard 14 Handling Information, protecting both themselves and those they support.
£19.80
15
MINUTES
20
QUESTIONS
Unlimited
ATTEMPTS
Instant Digital
CERTIFICATION
What You'll Learn From This Course
Understand the importance of confidentiality when handling personal information.
Learn who you should and shouldn’t disclose information to.
Recognise the legal framework that governs confidentiality and data protection.
Understand the types of data breaches and their consequences.
Learn how to report concerns about confidentiality breaches.
Proper handling of personal data is critical in care settings to maintain trust and meet legal and professional obligations. This Care Certificate Standard 14 Handling Information course provides clear, practical guidance on data confidentiality, helping care professionals navigate data protection regulations and best practices.
Designed to be interactive and engaging, this training ensures that learners gain practical knowledge that can be applied in everyday situations. Whether you work in residential care, healthcare administration, or community support, this course helps reinforce confidentiality and ethical data management.
Upon successful completion, learners will receive an instant digital certificate, demonstrating their compliance with Care Certificate Handling Information training requirements.Failure to handle personal data correctly can result in serious legal consequences, financial penalties, and breaches of trust in health and social care. Organisations that do not adhere to Care Certificate Standard 14 risk data breaches, loss of patient trust, and regulatory fines.
Health and social care workers handling personal or sensitive data.
Care home staff responsible for documenting and storing client information.
Support workers and medical professionals following confidentiality regulations.
HR and administrative teams managing personal data in a care setting.
Section 1: Confidentiality
Confidentiality is essential when handling personal data in health and social care. This section explores who should and shouldn’t have access to information, the importance of confidentiality in online communication, and the different ways that data breaches can occur in digital and paper-based records.
Section 2: Legislation
Understanding the legal framework around confidentiality and data protection is crucial for compliance. This section provides an overview of key legislation, including GDPR, the Data Protection Act, and sector-specific care guidelines. It explains how personal data should be stored securely, both physically and in computer databases, to prevent unauthorised access or loss of information.
Section 3: Concerns
Employees have a duty to report concerns about data handling. This section covers whistleblowing policies and the correct procedures for raising concerns or making complaints if you suspect a breach of confidentiality. By understanding how to act responsibly, care professionals can help maintain ethical data management practices.
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What's Covered in This Training Course
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